Botafide AI is a 24/7 AI receptionist and virtual assistant named Nova that handles calls, chats, emails, and texts for your business. Nova works across all channels so you never miss a lead, appointment, or opportunity.

Who is Botafide AI for?

Botafide AI is built for small and medium sized businesses that rely on phone calls, appointments, and customer communication. This includes home services like HVAC, garage door repair, landscaping, pool service, pressure washing, wellness clinics, gyms, salons, auto repair, mobile services, and many more phone driven businesses.

How do I get started?

Visit botafide.com and book a free discovery call. We will walk you through how Botafide AI works for your business and get you set up with white glove onboarding.

How long does setup take?

Most businesses are live within 2 to 4 business days depending on your plan and how quickly we receive your intake information. Starter plans typically take 2 to 3 business days. Plus and Custom plans may take a bit longer depending on complexity.

Do I need technical skills to use Botafide AI?

Nope. We handle the setup, training, and integration during white glove onboarding. You approve the final version and go live. No tech degree required.

How much does Botafide AI cost?

We offer three plans: Starter Plan: $247 per month with 100 conversations included Plus Plan: $397 per month with 450 conversations included (our most popular plan) Custom Plan: Tailored pricing for high volume or multi location businesses Visit our pricing page for full details.

What counts as a conversation?

A conversation is one completed interaction with a caller or visitor, no matter which channel they use or how long it lasts. One phone call, one web chat session, one SMS thread, or one email exchange counts as a single conversation. No per minute charges.

What happens if I go over my included conversations?

If you exceed your plan limit, overages are billed at the rate shown in your plan. Starter overages are $0.50 each. Plus overages are $0.25 each. Your service stays live and you can decide later if you want to upgrade.

Is there a contract or long term commitment?

No. You can cancel anytime with no penalties or hassles. We do not lock you into long term contracts.

We accept credit cards through Stripe. Billing is simple and transparent with no hidden fees.

Can I change plans later?

Yes. You can upgrade or downgrade your plan anytime based on your business needs.

What channels does Botafide AI work on?

Botafide AI is a unified 5 channel assistant that handles phone calls, SMS text, email, web chat, and appointment scheduling all from one system.

Can I keep my current phone number?

Yes. You can keep using your existing business number. We either forward it to your Botafide AI number or integrate it into your call flow so customers continue dialing the same number they already know.

Can I get a local phone number?

Absolutely. We can provide a dedicated local business number for your area during setup.

Can I customize what Nova asks callers?

Yes. You can set up custom questions to qualify leads, collect information, and route callers based on their needs. We help you build this during onboarding.

Can Nova book appointments?

Yes. Botafide AI integrates with your calendar and books appointments automatically. You stay focused on paid work instead of chasing bookings.

Does Nova speak other languages?

Yes. Nova supports over 50 languages for chat, email, and text. For phone calls, Nova supports 20 plus languages including English, Spanish, French, German, Hindi, Russian, Portuguese, Japanese, Italian, and Dutch.

Can I choose Nova’s voice and tone?

Yes. You can choose a male or female voice and customize the tone and personality to match your brand. We tune the greeting, style, and responses during onboarding so it sounds like your business.

Can I embed Nova on my website?

Absolutely. We provide an embed code you can paste into your site so visitors can chat with Nova directly from your web pages.

Does Botafide AI include a CRM?

Yes. Botafide AI includes a built in CRM that tracks leads, captures contact info, and helps you manage follow ups. You can also integrate with other CRMs using Zapier or our API.

Can Botafide AI integrate with my calendar and other tools?

Yes. Botafide AI connects to popular calendars for scheduling and integrates with CRMs, booking platforms, Zapier, and has a full API for custom setups.

What happens after hours?

Your AI receptionist works 24/7. Calls, texts, chats, and emails are handled instantly even at 2 AM on weekends and holidays.

Can I transfer urgent calls to a real person?

How will I know when someone contacts me?

You choose how you want to be notified. Botafide AI can send alerts by text, email, or through your dashboard. You decide what works best for your workflow.

Can Nova make outbound calls?

Yes. Nova can follow up with leads who have already made contact. This is great for reaching out after a form is filled out or a request is made. Nova is not designed for cold calling.

How accurate is Nova?

Nova is trained specifically on your business during white glove onboarding and gets smarter over time. If something sounds off, you can provide feedback and we will refine it. Nova learns fast.

Can I update information later?

Yes. As your business evolves, we can adjust answers, add services, refine qualification rules, or update tone. Ongoing tuning is part of treating this like a real business asset.

Support

Talk To Us

Start a live chat with Nova AI assistant
Get instant answers and see how Botafide AI works in real time. Nova is here to help with product questions, sales inquiries, and support.
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Send Us An Email

Prefer email? We respond fast.
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Whether you have a technical question, need help with your account, or want to learn more about our referral program, we are here for you.

Call Us

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Whether you have a technical question, need help with your account, or want to learn more about our referral program, we are here for you.

Check Out Our FAQs

Looking for quick answers?
We have put together a list of the most common questions about Botafide AI, pricing, setup, integrations, and more.
View FAQs

All Plans Come With 24/7 Nova Chat Support

STARTER PLAN

Standard Support
24 hour email response, phone or voicemail callback within 1 business day if needed

PLUS PLAN

Priority Support
8 hour email response, 4 hour phone or voicemail callback

CUSTOM PLAN

Premium Support
2 hour email response, 1 hour phone or voicemail callback, after hours emergency coverage, dedicated success manager

We Are Here To Help

No runaround. No endless hold music. Just fast, helpful support that cares about helping your business capture more leads and book more jobs. Whether you are curious about how Botafide AI works, ready to sign up, or need support with your account, we are happy to help.
Reach out anytime. We will get back to you fast.

Fair Warning

Our founder is absolutely insane about quality. After 30 plus years in technology leadership, nothing gets past him. He is on top of the bots, the team, and every detail in between. Perfection is the standard. Excuses are not accepted. LOL. So yeah, you are in good hands. Maybe slightly obsessive hands, but good ones.